Welcome to Newcastle 1864. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General Information
This website is operated by Newcastle 1864.
Throughout the site, the terms “we”, “us” and “our” refer to Newcastle 1864.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.
2. Products & Availability
We strive to display accurate product descriptions, images, and prices. However, slight variations in color or design may occur due to screen settings and natural materials.
All products are subject to availability. We reserve the right to limit the quantities of any products we offer.
3. Pricing & Payments
All prices are listed in South African Rand (ZAR) and include VAT where applicable.
We accept secure online payments through trusted gateways.
Prices and availability may change without prior notice.
4. Shipping & Delivery
Free delivery is available for customers in Newcastle, Madadeni, and Osizweni.
A standard delivery fee of R150 applies to all other locations.
Delivery times may vary based on your location. We are not responsible for delays caused by couriers or unforeseen circumstances.
5. Returns & Exchanges
If you are not fully satisfied with your purchase, you may return or exchange items within 7 days of delivery, provided they are unused, unworn, and in their original packaging.
To initiate a return, please contact us at +27 73 732 5636.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
6. Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the purchase price of the item(s) you bought.
7. Privacy Policy
Your privacy is important to us. Personal information collected during checkout is used only for order processing, shipping, and customer support.
We do not sell or share your personal data with third parties.
8. Governing Law
These Terms & Conditions are governed by the laws of South Africa.
Any disputes will be subject to the jurisdiction of South African courts.
9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of our site after changes are posted constitutes acceptance of those changes.
📩 Contact Us For any questions regarding these Terms & Conditions, please email us at [email protected] or call +27 73 732 5636.
